Winter Silks Reviews

I ordered 12 days ago and I don't have any of them I need you to find out what happened to my orders that I purchased from winter silks

I do not have any of my orders yet I have only one of my items out of 5 or 6 out of my ordersfind my orders

I don't have any of my orders delivery date I want my clothes that I ordered I ordered them 11 days ago

Can you please let me know when my ORIGINAL bill was paid. I cannot understand why I have a bill of over $200.

Please try to resolve this problem if I do not owe anything on my original bill. I may have to contact an attorney.

I ordered a pair of men's boxer which were labeled 2xl on the boxer and box - the box label was covered over but upon removal it clearly states the 2xl size is 42-46 inches- what was sent was an item which waistband- when stretched did not exceed 42 inches. Of course no returns or refunds - should have checked the site before ordering .

I received a pair of pajamas for Christmas from Winter Silks. My husband placed the order on 10-21.

They shrunk a lot despite the fact that I followed the label instructions for laundering. So I returned them as defective and requested a refund. I called WS in advance to ask about making a return, since I no longer had any original packaging before mailing them back. They received the package on 2/5.

When I had not received any refund in a reasonable time frame, I called and was told that they could not speak with me because I was not the account owner, despite the fact that it was a Christmas gift. Because of their hours of operation, it was not possible to have my husband call them, so we communicated in writing. When even more time elapsed without a refund, and I tried following up a second time over the phone, I was once again told they could not speak with me. I asked for a supervisor and got Ms."Eliason." She looked into it for me and told me that we would not be receiving a refund because it was after the 60 days return policy.

I reminded her that it was a Christmas gift, which I had clearly indicated on the return package. She said it didn't matter. I pointed out that, because my husband shopped a little early, it would have been impossible to return it within 60 days, and that most companies extended their return policies to be at least 60 days after Christmas. She said that any purchases made from November 1 through Christmas had a 90 day return policy.

So I asked for her to extend that courtesy to me, since my husband shopped a little early, and she refused. I asked her for the name of someone who could make an exception, and she told me that no one would do that. Upon request, she gave me the name and address of the president, Chris Wilson, if I wanted to write to him. (From her negative attitude, this recourse sounded like it would be an exercise in futility.) She said they sent gift cards for store credit, but I have not received anything at all.

Now I am stuck buying something to replace my pajamas from WS. I don't want to be a customer of a store with such inflexible policies, and whose merchandise shrinks, but I have no other options.

Please be warned before you shop at this company's website. We will never purchase anything from WS again.

I I just bought some things from Winter silks. I then got an email stating that I was Eligible for a$15 discount on my next order.

I signed in and at the end it showed that I would pay a $1.99 for the 1st month then 14.99 each month thereafter.

I did not know that this would cost something I want to cancel this I don't want to be charged the 1.99 or the 14.99 per month please verify that you got this and that this has been canceled. Thank you

I ordered two sleeveless tops and two medium thickness long underwear which are labelled 100% silk but they are not.

On the WinterSilks promotion, it says that silk does not build up static but the garments I was wearing were full of static when I removed them. They do not feel like silk, they feel like nylon or other synthetic fabric, they make my skin itch so I will be returning them all.

Purchased Winter Silks Long Johns AGAIN "Great Stuff"!!!

However the New Pair I just purchase lasted ONE DAY!

Wore them ,Washed them and the inseams on BOTH Sides Split Open.

I called 3 WEEKS ago!! And a VERY RUDE Woman told me I Need to send them back and she was going to send a Return Shipping Label.

NEVER GOT IT!!

Spoke to a VERY NICE girl today and she told me TODAY!! Was the last Day they could replace them ??? "REALLY"

For $70.00 I would THINK they would stand behind their Product !!

Even if it is MADE IN CHINA !!!

WHAT IS WRONG HERE????

Can Someone Tell Me.

I purchased clothes from Wintersilk. The sizing was bad.

I sent the items back and I had to use their return label, which cost $10 because I couldn't figure out where to return. When I called to complain, I was told the address was on the slip in very small print.

A TERRIBLE COMPANY TO DO BUSINESS WITH. STAY AWAY.

Parents made a purchase, clicked on what SEEMED to be a place for a discount if signing up for emails but next screen says its a monthly charge and it needs to be CANCELLED.

not happy with the way this was presented.

THIS WAS A GOOD COMPANY TO DEAL WITH UNTIL THEY BECAME OWNED BY BALAIR INC. WHICH OWNS SEVERAL ONLINE AND CATALOG RETAILERS.

I BOUGHT A PAIR OF BLUE JEANS AND HAD TO RETURN THEM BECAUSE ITS FABRIC WAS TOO STIFF AND THICK WHICH WON'T BE COMFORTABLE. I PAID FOR RETURN SHIPPING OUT OF MY OWN POCKET. WITH THEM DEDUCTING THE $12.99 I END UP LOOSING $20 JUST FOR LOOKING AT AN ITEM. IT IS EXCESSIVE.

THEY DEDUCT $12.99 FOR THEIR SHIPPING TO SEND YOU AN ITEM. IT WOULD BE ONE THING IF IT WAS WHATEVER THEIR ACTUAL SHIPPING

COST WAS WHICH CAN'T BE MORE THAN A FEW DOLLARS FOR A SINGLE

ITEM.

REALLY VERY ANNOYING. I WILL NEVER SHOP WITH THEM AGAIN! THEIR REVIEWS ON THE INTERNET INCLUDING BBB ARE AWFUL, BUT THEY JUST DON'T SEEM TO CARE. I WILL BE PRAYING FOR THEM TO JUST GO OUT OF

BUSINESS.