I have been ordering online from WinterSilks for several years and have had no problems with shipment to Canada. WinterSilks website claims trouble-free shipment to Canada. However, I have an order for 6 items presently sitting in my shopping basket but have been...Read more
I am very disappointed in the quality of the winter silk men's underwear. I have six or seven pair and with two of them the elastic waistband separated from the underwear. This was after maybe nine months use. At $19 a pair it should last a lot longer. My Jockey briefs...Read more
I ordered a nightshirt Oct. 28, 2016 over the phone and put it on my credit card. Winter silks charged my account 3 times. One went through and the other 2 are still pending. Even if they are still pending, the bank still deducted the amounts from my account. I called...Read more
Tencel Pants Review
Shipped the item 9 days after ordering. Very rude customer service as well.
Short Review on May 06, 2016
Quality is not what it used to be. Terrible customer service.
Telephone rep hung up as i am about to place order, very rude
I would like to create a truthful and positive evaluation about my Winter Silks purchase but it would require receiving the product first. I place my order on 12 OCT 2016. I got notification that it was on its way 18 OCT 2016. It is now 20 OCT 2016 and no delivery yet....Read more
I ordered some long underwear and a sweater from Wintersilks in November of 2015, and somehow, I ended up signing up for some kind of "VIP" loyalty program. I don't know how...I would not have intentionally done that, since the order was specific to a one-time, month...Read more
Last Fall I bought several pair of lovely wool socks. Because I don't receive my Social Security check until the 3rd of the month, my payments were received after the due date, I wrote three times trying to get my account straightened out but to no avail. I ended up...Read more
White Bear Lake, Minnesota
- Socks were lovely
I didn't like
- Being charged late fees that i could not control
What has happened to the quality of Winter Silks?? It is completely gone. The heavy weight women's long underwear that I have always ordered is now lighter weight with no longer comfortable cheap elastic waistband and shrinks when washed. Same issue my husband had...Read more
I have no complaints with the products or shipping for Winter Silks merchandise. But somehow I got signed up for a "VIP program" that sucked $14.95 out of my credit card every month. Fortunately I was able to call and get the last three months taken off, which might be...Read more
I had a terrible experience with this company. Paid for expedited shipping and item did not arrive on time. Then had to return it because of wrong size and I was charged 9.99 for return shipping as well as not refunded my original shipping. Then I experience rude...Read more
I purchased next day shipping on Monday for an item I needed for a bridal party on that Friday. The next day shipping cost about $30, and it ended up taking over a week, arriving the next Tuesday. On the Wednesday afternoon after I purchased the item--when I realized...Read more
I didn't like
- Shipping prices
- Customer service
- No refunds for failed shipping
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